In 2023, 80 percent of the surveyed French population used instant messaging apps on their mobile phones, which represents an increase of over 14 percent from the 70 percent recorded in 2020. Overall, mobile messaging app usage has surged by more than 370 percent since 2014.
Usage rate of mobile communication and instant messaging apps in France from 2014 to 2023
Characteristic
Share of respondents
2014
17%
2015
25%
2016
32%
2017
42%
2018
53%
2019
62%
2020
70%
2022
79%
2023
80%
0%20%40%60%80%100%
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CRÉDOC, & ARCEP, & Agence nationale de la cohésion des territoires. (May 14, 2024). Usage rate of mobile communication and instant messaging apps in France from 2014 to 2023 [Graph]. In Statista. Retrieved May 03, 2025, from https://www.statista.com/statistics/1013540/instant-messaging-use-texts-mobile-phone-france/
CRÉDOC, und ARCEP, und Agence nationale de la cohésion des territoires. "Usage rate of mobile communication and instant messaging apps in France from 2014 to 2023." Chart. May 14, 2024. Statista. Accessed May 03, 2025. https://www.statista.com/statistics/1013540/instant-messaging-use-texts-mobile-phone-france/
CRÉDOC, ARCEP, Agence nationale de la cohésion des territoires. (2024). Usage rate of mobile communication and instant messaging apps in France from 2014 to 2023. Statista. Statista Inc.. Accessed: May 03, 2025. https://www.statista.com/statistics/1013540/instant-messaging-use-texts-mobile-phone-france/
CRÉDOC, and ARCEP, and Agence nationale de la cohésion des territoires. "Usage Rate of Mobile Communication and Instant Messaging Apps in France from 2014 to 2023." Statista, Statista Inc., 14 May 2024, https://www.statista.com/statistics/1013540/instant-messaging-use-texts-mobile-phone-france/
CRÉDOC & ARCEP & Agence nationale de la cohésion des territoires, Usage rate of mobile communication and instant messaging apps in France from 2014 to 2023 Statista, https://www.statista.com/statistics/1013540/instant-messaging-use-texts-mobile-phone-france/ (last visited May 03, 2025)
Usage rate of mobile communication and instant messaging apps in France from 2014 to 2023 [Graph], CRÉDOC, & ARCEP, & Agence nationale de la cohésion des territoires, May 14, 2024. [Online]. Available: https://www.statista.com/statistics/1013540/instant-messaging-use-texts-mobile-phone-france/
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