According to a survey on the satisfaction with mobile carrier features conducted in 2018, about 75 percent of smartphone users who had a contract with a mobile virtual network operator (MVNO) in Japan claimed to be satisfied with the monthly fees they pay for their smartphone contract. By contrast, only around 13 percent of customers of the major mobile carriers were pleased with their monthly contract fees.
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Features of mobile carriers that smartphone users are most satisfied with in Japan in 2018, by type of carrier
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Features of mobile carriers that smartphone users are most satisfied with in Japan in 2018, by type of carrier
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MMD Labo. (December 10, 2018). Features of mobile carriers that smartphone users are most satisfied with in Japan in 2018, by type of carrier [Graph]. In Statista. Retrieved June 14, 2025, from https://www.statista.com/statistics/1029636/japan-most-satisfactory-feature-of-smartphone-carriers-by-type/
MMD Labo. "Features of mobile carriers that smartphone users are most satisfied with in Japan in 2018, by type of carrier." Chart. December 10, 2018. Statista. Accessed June 14, 2025. https://www.statista.com/statistics/1029636/japan-most-satisfactory-feature-of-smartphone-carriers-by-type/
MMD Labo. (2018). Features of mobile carriers that smartphone users are most satisfied with in Japan in 2018, by type of carrier. Statista. Statista Inc.. Accessed: June 14, 2025. https://www.statista.com/statistics/1029636/japan-most-satisfactory-feature-of-smartphone-carriers-by-type/
MMD Labo. "Features of Mobile Carriers That Smartphone Users Are Most Satisfied with in Japan in 2018, by Type of Carrier." Statista, Statista Inc., 10 Dec 2018, https://www.statista.com/statistics/1029636/japan-most-satisfactory-feature-of-smartphone-carriers-by-type/
MMD Labo, Features of mobile carriers that smartphone users are most satisfied with in Japan in 2018, by type of carrier Statista, https://www.statista.com/statistics/1029636/japan-most-satisfactory-feature-of-smartphone-carriers-by-type/ (last visited June 14, 2025)
Features of mobile carriers that smartphone users are most satisfied with in Japan in 2018, by type of carrier [Graph], MMD Labo, December 10, 2018. [Online]. Available: https://www.statista.com/statistics/1029636/japan-most-satisfactory-feature-of-smartphone-carriers-by-type/
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