In the United Kingdom, online shopping and retail were the most trusted services when it came to consumers and their personal data. According to a survey conducted among UK consumers in 2018, 65 percent of consumers said they trusted retailers to handle their data. The least trusted services were social media networks, eliciting a positive response from less than half of respondents.
UK consumers: do you trust the following to handle your personal data?
* Internet users aged 16-64 who were aware of the GDPR.
The source adds the following information: "Respondents were asked to select from a 5-point scale where 1= “I do trust this service with my personal data” and 5= “I do not trust this service with my personal data”. Figures shown in the chart are for options 1-3 on this 5-point scale."
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GWI. (May 24, 2018). UK consumers: do you trust the following to handle your personal data? [Graph]. In Statista. Retrieved May 17, 2025, from https://www.statista.com/statistics/1030634/share-of-services-uk-consumers-trust-in-handling-their-personal-data/
GWI. "UK consumers: do you trust the following to handle your personal data?." Chart. May 24, 2018. Statista. Accessed May 17, 2025. https://www.statista.com/statistics/1030634/share-of-services-uk-consumers-trust-in-handling-their-personal-data/
GWI. (2018). UK consumers: do you trust the following to handle your personal data?. Statista. Statista Inc.. Accessed: May 17, 2025. https://www.statista.com/statistics/1030634/share-of-services-uk-consumers-trust-in-handling-their-personal-data/
GWI. "Uk Consumers: Do You Trust The following to Handle Your Personal Data?." Statista, Statista Inc., 24 May 2018, https://www.statista.com/statistics/1030634/share-of-services-uk-consumers-trust-in-handling-their-personal-data/
GWI, UK consumers: do you trust the following to handle your personal data? Statista, https://www.statista.com/statistics/1030634/share-of-services-uk-consumers-trust-in-handling-their-personal-data/ (last visited May 17, 2025)
UK consumers: do you trust the following to handle your personal data? [Graph], GWI, May 24, 2018. [Online]. Available: https://www.statista.com/statistics/1030634/share-of-services-uk-consumers-trust-in-handling-their-personal-data/