Among Android apps, Firebase In-App Messaging was the most popular mobile user support and CRM SDK with a 40.09 percent integration reach as of January 2025. Second-ranked Freshchat Freshdesk Messaging by Freshworks was integrated with over 31 percent of apps that used CRM SDKs, while Intercom ranked third.
Most popular installed user support and CRM software development kits (SDKs) across Android apps worldwide as of January 2025
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42matters. (January 13, 2025). Most popular installed user support and CRM software development kits (SDKs) across Android apps worldwide as of January 2025 [Graph]. In Statista. Retrieved May 02, 2025, from https://www.statista.com/statistics/1036166/leading-mobile-app-crm-sdks-android/
42matters. "Most popular installed user support and CRM software development kits (SDKs) across Android apps worldwide as of January 2025." Chart. January 13, 2025. Statista. Accessed May 02, 2025. https://www.statista.com/statistics/1036166/leading-mobile-app-crm-sdks-android/
42matters. (2025). Most popular installed user support and CRM software development kits (SDKs) across Android apps worldwide as of January 2025. Statista. Statista Inc.. Accessed: May 02, 2025. https://www.statista.com/statistics/1036166/leading-mobile-app-crm-sdks-android/
42matters. "Most Popular Installed User Support and Crm Software Development Kits (Sdks) across Android Apps Worldwide as of January 2025." Statista, Statista Inc., 13 Jan 2025, https://www.statista.com/statistics/1036166/leading-mobile-app-crm-sdks-android/
42matters, Most popular installed user support and CRM software development kits (SDKs) across Android apps worldwide as of January 2025 Statista, https://www.statista.com/statistics/1036166/leading-mobile-app-crm-sdks-android/ (last visited May 02, 2025)
Most popular installed user support and CRM software development kits (SDKs) across Android apps worldwide as of January 2025 [Graph], 42matters, January 13, 2025. [Online]. Available: https://www.statista.com/statistics/1036166/leading-mobile-app-crm-sdks-android/