In a survey conducted in late 2018 about the consumer regulatory system in New Zealand, ** percent of respondents claimed they did not know where to go or were unaware of consumer dispute resolution services, so did not use theses services in the country. In the same survey, ** percent of respondents claimed that they knew at least a little about consumer rights and laws in New Zealand.
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MBIE (New Zealand). (May 15, 2019). Reasons to not use consumer dispute resolution services in New Zealand in 2018 [Graph]. In Statista. Retrieved July 12, 2025, from https://www.statista.com/statistics/1046440/new-zealand-reasons-to-not-use-consumer-dispute-resolution-services/
MBIE (New Zealand). "Reasons to not use consumer dispute resolution services in New Zealand in 2018." Chart. May 15, 2019. Statista. Accessed July 12, 2025. https://www.statista.com/statistics/1046440/new-zealand-reasons-to-not-use-consumer-dispute-resolution-services/
MBIE (New Zealand). (2019). Reasons to not use consumer dispute resolution services in New Zealand in 2018. Statista. Statista Inc.. Accessed: July 12, 2025. https://www.statista.com/statistics/1046440/new-zealand-reasons-to-not-use-consumer-dispute-resolution-services/
MBIE (New Zealand). "Reasons to Not Use Consumer Dispute Resolution Services in New Zealand in 2018." Statista, Statista Inc., 15 May 2019, https://www.statista.com/statistics/1046440/new-zealand-reasons-to-not-use-consumer-dispute-resolution-services/
MBIE (New Zealand), Reasons to not use consumer dispute resolution services in New Zealand in 2018 Statista, https://www.statista.com/statistics/1046440/new-zealand-reasons-to-not-use-consumer-dispute-resolution-services/ (last visited July 12, 2025)
Reasons to not use consumer dispute resolution services in New Zealand in 2018 [Graph], MBIE (New Zealand), May 15, 2019. [Online]. Available: https://www.statista.com/statistics/1046440/new-zealand-reasons-to-not-use-consumer-dispute-resolution-services/
