When asked about the reasons for not shopping online, approximately 40 percent Italians admitted that they are not familiar with the internet and online shopping procedures, and therefore prefer not to purchase online. Interestingly, 44.4 percent of the youngest respondents (18-25 years old) declared not to do so because of this reason.
Why do you not shop online?
Characteristic
I am not familiar with the Internet/online shopping procedures
I prefer to evaluate the product in person
I am afraid the product will not arrive/will be damaged
I do not trust to enter the details of my credit card or bank account online
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EURISPES. (January 31, 2019). Why do you not shop online? [Graph]. In Statista. Retrieved May 04, 2025, from https://www.statista.com/statistics/1059512/reasons-for-not-shopping-online-by-age-group-italy/
EURISPES. "Why do you not shop online?." Chart. January 31, 2019. Statista. Accessed May 04, 2025. https://www.statista.com/statistics/1059512/reasons-for-not-shopping-online-by-age-group-italy/
EURISPES. (2019). Why do you not shop online?. Statista. Statista Inc.. Accessed: May 04, 2025. https://www.statista.com/statistics/1059512/reasons-for-not-shopping-online-by-age-group-italy/
EURISPES. "Why Do You Not Shop Online?." Statista, Statista Inc., 31 Jan 2019, https://www.statista.com/statistics/1059512/reasons-for-not-shopping-online-by-age-group-italy/
EURISPES, Why do you not shop online? Statista, https://www.statista.com/statistics/1059512/reasons-for-not-shopping-online-by-age-group-italy/ (last visited May 04, 2025)
Why do you not shop online? [Graph], EURISPES, January 31, 2019. [Online]. Available: https://www.statista.com/statistics/1059512/reasons-for-not-shopping-online-by-age-group-italy/