This graph shows the results of a survey about the preferred products for which French consumers consult customer reviews before making a shopping decision in France in 2019. The results showed that PC and electronics as well as clothes / textiles were the preferred products to consults reviews for, according to17 and ** percent of the sample, respectively. Moreover, between eight and ten percent of French consumers said they checked product reviews for furniture, cars and telecommunications.
* This question was phrased by the source as follows: "Pour lesquels de ces produits consultez-vous des avis avant de passer à l’achat ?"
** The source does not specify the methodology of the survey.
Profit from the additional features of your individual account
Currently, you are using a shared account. To use individual functions (e.g., mark statistics as favourites, set
statistic alerts) please log in with your personal account.
If you are an admin, please authenticate by logging in again.
Learn more about how Statista can support your business.
Trustpilot. (March 18, 2019). For which of these products do you consult reviews before making a purchase?* [Graph]. In Statista. Retrieved July 24, 2025, from https://www.statista.com/statistics/1090145/customer-reviews-product-category-france/
Trustpilot. "For which of these products do you consult reviews before making a purchase?*." Chart. March 18, 2019. Statista. Accessed July 24, 2025. https://www.statista.com/statistics/1090145/customer-reviews-product-category-france/
Trustpilot. (2019). For which of these products do you consult reviews before making a purchase?*. Statista. Statista Inc.. Accessed: July 24, 2025. https://www.statista.com/statistics/1090145/customer-reviews-product-category-france/
Trustpilot. "For Which of These Products Do You Consult Reviews before Making a Purchase?*." Statista, Statista Inc., 18 Mar 2019, https://www.statista.com/statistics/1090145/customer-reviews-product-category-france/
Trustpilot, For which of these products do you consult reviews before making a purchase?* Statista, https://www.statista.com/statistics/1090145/customer-reviews-product-category-france/ (last visited July 24, 2025)
For which of these products do you consult reviews before making a purchase?* [Graph], Trustpilot, March 18, 2019. [Online]. Available: https://www.statista.com/statistics/1090145/customer-reviews-product-category-france/