In 2020, 16 percent of U.S. retail executive respondents stated that they planned to implement mobile checkout services for consumers within twelve months. Point of sale (POS) hardware and software (both 21 percent) were also planned to be implemented that year.
In-store technology service implementation plans of retailers in the United States as of 2020
*More than half of the study respondents (54%) work for retailers that have revenue greater than $1 billion. Of these, one quarter (24%) have revenue in excess of $5 billion. Retailers with annual revenue ranging between $500 million and $1 billion were represented by 13% of responses. The remaining 34% consisted of retailers with less than $500 million in revenue.
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RIS News. (January 29, 2020). In-store technology service implementation plans of retailers in the United States as of 2020 [Graph]. In Statista. Retrieved May 10, 2025, from https://www.statista.com/statistics/1094342/in-store-technology-service-implementation-plans-of-retailers-us/
RIS News. "In-store technology service implementation plans of retailers in the United States as of 2020." Chart. January 29, 2020. Statista. Accessed May 10, 2025. https://www.statista.com/statistics/1094342/in-store-technology-service-implementation-plans-of-retailers-us/
RIS News. (2020). In-store technology service implementation plans of retailers in the United States as of 2020. Statista. Statista Inc.. Accessed: May 10, 2025. https://www.statista.com/statistics/1094342/in-store-technology-service-implementation-plans-of-retailers-us/
RIS News. "In-store Technology Service Implementation Plans of Retailers in The United States as of 2020." Statista, Statista Inc., 29 Jan 2020, https://www.statista.com/statistics/1094342/in-store-technology-service-implementation-plans-of-retailers-us/
RIS News, In-store technology service implementation plans of retailers in the United States as of 2020 Statista, https://www.statista.com/statistics/1094342/in-store-technology-service-implementation-plans-of-retailers-us/ (last visited May 10, 2025)
In-store technology service implementation plans of retailers in the United States as of 2020 [Graph], RIS News, January 29, 2020. [Online]. Available: https://www.statista.com/statistics/1094342/in-store-technology-service-implementation-plans-of-retailers-us/