According to a survey conducted by Rakuten Insight in October 2022, 67 percent of the respondents aged 45 to 54 in the Philippines preferred using cash rather than using e-payment methods when making transactions. In comparison, 24 percent of respondents aged 55 years and above said they did not know how e-payments work.
Main reasons for not making transactions through e-payment methods in the Philippines as of October 2022, by age group
Original question: why do you not make any e-payments?
Multiple answers were allowed.
The survey was conducted among
269 respondents aged 16 to 24 years old,
300 respondents aged 25 to 34 years old,
172 respondents aged 35 to 44 years old,
45 respondents aged 45 to 54 years,
55 respondents aged 55 years and above
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Rakuten Insight. (December 29, 2022). Main reasons for not making transactions through e-payment methods in the Philippines as of October 2022, by age group [Graph]. In Statista. Retrieved June 06, 2025, from https://www.statista.com/statistics/1105575/philippines-reasons-against-e-payment-methods-by-age-group/
Rakuten Insight. "Main reasons for not making transactions through e-payment methods in the Philippines as of October 2022, by age group." Chart. December 29, 2022. Statista. Accessed June 06, 2025. https://www.statista.com/statistics/1105575/philippines-reasons-against-e-payment-methods-by-age-group/
Rakuten Insight. (2022). Main reasons for not making transactions through e-payment methods in the Philippines as of October 2022, by age group. Statista. Statista Inc.. Accessed: June 06, 2025. https://www.statista.com/statistics/1105575/philippines-reasons-against-e-payment-methods-by-age-group/
Rakuten Insight. "Main Reasons for Not Making Transactions through E-payment Methods in The Philippines as of October 2022, by Age Group." Statista, Statista Inc., 29 Dec 2022, https://www.statista.com/statistics/1105575/philippines-reasons-against-e-payment-methods-by-age-group/
Rakuten Insight, Main reasons for not making transactions through e-payment methods in the Philippines as of October 2022, by age group Statista, https://www.statista.com/statistics/1105575/philippines-reasons-against-e-payment-methods-by-age-group/ (last visited June 06, 2025)
Main reasons for not making transactions through e-payment methods in the Philippines as of October 2022, by age group [Graph], Rakuten Insight, December 29, 2022. [Online]. Available: https://www.statista.com/statistics/1105575/philippines-reasons-against-e-payment-methods-by-age-group/