In 2019, 49 percent of customers used their smartphones to look for information about the offer while purchasing telecommunications services in the physical store. Thirty-six percent of them did not look for information on the mobile phone while shopping.
When you were last purchasing telecommunications services in the physical store, did you look for information on your smartphone about the offer?
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When you were last purchasing telecommunications services in the physical store, did you look for information on your smartphone about the offer?
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YourCX. (October 1, 2019). When you were last purchasing telecommunications services in the physical store, did you look for information on your smartphone about the offer? [Graph]. In Statista. Retrieved May 30, 2025, from https://www.statista.com/statistics/1107445/poland-smartphone-usage-when-purchasing-telecommunications-services/
YourCX. "When you were last purchasing telecommunications services in the physical store, did you look for information on your smartphone about the offer?." Chart. October 1, 2019. Statista. Accessed May 30, 2025. https://www.statista.com/statistics/1107445/poland-smartphone-usage-when-purchasing-telecommunications-services/
YourCX. (2019). When you were last purchasing telecommunications services in the physical store, did you look for information on your smartphone about the offer?. Statista. Statista Inc.. Accessed: May 30, 2025. https://www.statista.com/statistics/1107445/poland-smartphone-usage-when-purchasing-telecommunications-services/
YourCX. "When You Were Last Purchasing Telecommunications Services in The Physical Store, Did You Look for Information on Your Smartphone about The Offer?." Statista, Statista Inc., 1 Oct 2019, https://www.statista.com/statistics/1107445/poland-smartphone-usage-when-purchasing-telecommunications-services/
YourCX, When you were last purchasing telecommunications services in the physical store, did you look for information on your smartphone about the offer? Statista, https://www.statista.com/statistics/1107445/poland-smartphone-usage-when-purchasing-telecommunications-services/ (last visited May 30, 2025)
When you were last purchasing telecommunications services in the physical store, did you look for information on your smartphone about the offer? [Graph], YourCX, October 1, 2019. [Online]. Available: https://www.statista.com/statistics/1107445/poland-smartphone-usage-when-purchasing-telecommunications-services/
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