COVID-19 impact on digital communications in the U.S. 2020

Published by
Ani Petrosyan,
Jul 7, 2022
Americans have turned to the internet for a wide range of responses to the coronavirus crisis. During a March 2020 survey, 76 percent of responding adults stated that due to the COVID-19 outbreak, they had used e-mail or messaging services to communicate with others. The internet is also a popular source of information regarding the global pandemic - a total of 70 percent of respondents stated that they had searched online for information about the coronavirus. However, despite being a widely used source of news, online is not necessarily the most trusted source of coronavirus information.

For further information about the coronavirus (COVID-19) pandemic, please visit our dedicated Facts and Figures page.

Share of adults in the United States who have used digital communication services to connect with others during the coronavirus outbreak as of March 2020

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Source

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Release date

March 2020

Region

United States

Survey time period

March 19 to 24, 2020

Number of respondents

11,537 respondents

Method of interview

Online panel

Supplementary notes

Original question: Have you done any of the following as a result of the coronavirus outbreak?

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Coronavirus: impact on online usage in the U.S.Coronavirus impact on global media consumptionInternet usage in the United StatesCoronavirus disease (COVID-19) pandemicCoronavirus (COVID-19) in the U.S.
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