In an April 2020 survey conducted on consumers in the United States, 51 percent of respondents reported that price most affected their online shopping decisions. In contrast, only seven percent of consumers reported that what most impacted their decision is the website's user-friendliness.
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Factors most affecting online shopping decisions of consumers in the United States during the coronavirus outbreak as of April 2020
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Namogoo. (May 21, 2020). Factors most affecting online shopping decisions of consumers in the United States during the coronavirus outbreak as of April 2020 [Graph]. In Statista. Retrieved July 06, 2025, from https://www.statista.com/statistics/1121677/us-factors-affect-online-shopping-decisions-coronavirus/
Namogoo. "Factors most affecting online shopping decisions of consumers in the United States during the coronavirus outbreak as of April 2020." Chart. May 21, 2020. Statista. Accessed July 06, 2025. https://www.statista.com/statistics/1121677/us-factors-affect-online-shopping-decisions-coronavirus/
Namogoo. (2020). Factors most affecting online shopping decisions of consumers in the United States during the coronavirus outbreak as of April 2020. Statista. Statista Inc.. Accessed: July 06, 2025. https://www.statista.com/statistics/1121677/us-factors-affect-online-shopping-decisions-coronavirus/
Namogoo. "Factors Most Affecting Online Shopping Decisions of Consumers in The United States during The Coronavirus Outbreak as of April 2020." Statista, Statista Inc., 21 May 2020, https://www.statista.com/statistics/1121677/us-factors-affect-online-shopping-decisions-coronavirus/
Namogoo, Factors most affecting online shopping decisions of consumers in the United States during the coronavirus outbreak as of April 2020 Statista, https://www.statista.com/statistics/1121677/us-factors-affect-online-shopping-decisions-coronavirus/ (last visited July 06, 2025)
Factors most affecting online shopping decisions of consumers in the United States during the coronavirus outbreak as of April 2020 [Graph], Namogoo, May 21, 2020. [Online]. Available: https://www.statista.com/statistics/1121677/us-factors-affect-online-shopping-decisions-coronavirus/