According to a survey carried out by AXON Marketing & Communications in 2018, service was the most recalled feature of healthcare institutions among patients and service users in Latin America, with 43 percent of respondents. Another 34 percent of patients surveyed mention facilities as the most remember aspect of the institutions they attended. The remaining 23 percent of respondents in the region had good memories of the communication with their healthcare providers.
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Most remembered aspects about healthcare institutions in Latin America in 2018
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survey carried out in Argentina, Colombia, Mexico, and Peru*
Method of interview
Face-to-face interview, online survey
Supplementary notes
* Respondents were representatives of healthcare associations and patients from all socioeconomic levels.
The source does not provide the exact number of respondents nor the date of data collection.
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AXON Marketing & Communications. (July 13, 2020). Most remembered aspects about healthcare institutions in Latin America in 2018 [Graph]. In Statista. Retrieved May 16, 2025, from https://www.statista.com/statistics/1133766/most-remembered-elements-healthcare-institutions-latin-america/
AXON Marketing & Communications. "Most remembered aspects about healthcare institutions in Latin America in 2018." Chart. July 13, 2020. Statista. Accessed May 16, 2025. https://www.statista.com/statistics/1133766/most-remembered-elements-healthcare-institutions-latin-america/
AXON Marketing & Communications. (2020). Most remembered aspects about healthcare institutions in Latin America in 2018. Statista. Statista Inc.. Accessed: May 16, 2025. https://www.statista.com/statistics/1133766/most-remembered-elements-healthcare-institutions-latin-america/
AXON Marketing & Communications. "Most Remembered Aspects about Healthcare Institutions in Latin America in 2018." Statista, Statista Inc., 13 Jul 2020, https://www.statista.com/statistics/1133766/most-remembered-elements-healthcare-institutions-latin-america/
AXON Marketing & Communications, Most remembered aspects about healthcare institutions in Latin America in 2018 Statista, https://www.statista.com/statistics/1133766/most-remembered-elements-healthcare-institutions-latin-america/ (last visited May 16, 2025)
Most remembered aspects about healthcare institutions in Latin America in 2018 [Graph], AXON Marketing & Communications, July 13, 2020. [Online]. Available: https://www.statista.com/statistics/1133766/most-remembered-elements-healthcare-institutions-latin-america/
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