In 2023, convenience stores in Japan recorded about 16.2 billion customers, returning above 16 billion for the first time since 2019. Apart from foodstuff and daily goods, Japanese convenience stores, commonly referred to as konbini, offer services such as the settlement of utility bills, ticket purchases, and parcel services among others.
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Number of customers at convenience stores (konbini) in Japan from 2014 to 2023
(in billions)
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Number of customers at convenience stores (konbini) in Japan from 2014 to 2023
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Japan Franchise Association. (January 22, 2024). Number of customers at convenience stores (konbini) in Japan from 2014 to 2023 (in billions) [Graph]. In Statista. Retrieved July 12, 2025, from https://www.statista.com/statistics/1201213/japan-convenience-store-customer-number/
Japan Franchise Association. "Number of customers at convenience stores (konbini) in Japan from 2014 to 2023 (in billions)." Chart. January 22, 2024. Statista. Accessed July 12, 2025. https://www.statista.com/statistics/1201213/japan-convenience-store-customer-number/
Japan Franchise Association. (2024). Number of customers at convenience stores (konbini) in Japan from 2014 to 2023 (in billions). Statista. Statista Inc.. Accessed: July 12, 2025. https://www.statista.com/statistics/1201213/japan-convenience-store-customer-number/
Japan Franchise Association. "Number of Customers at Convenience Stores (Konbini) in Japan from 2014 to 2023 (in Billions)." Statista, Statista Inc., 22 Jan 2024, https://www.statista.com/statistics/1201213/japan-convenience-store-customer-number/
Japan Franchise Association, Number of customers at convenience stores (konbini) in Japan from 2014 to 2023 (in billions) Statista, https://www.statista.com/statistics/1201213/japan-convenience-store-customer-number/ (last visited July 12, 2025)
Number of customers at convenience stores (konbini) in Japan from 2014 to 2023 (in billions) [Graph], Japan Franchise Association, January 22, 2024. [Online]. Available: https://www.statista.com/statistics/1201213/japan-convenience-store-customer-number/
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