Two thirds of Hungarians had never encountered omnichannel customer service as of 2021. Only two percent of respondents stated that they had used it on a regular basis.
Have you ever had access to omnichannel customer service?
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Comnica. (May 1, 2021). Have you ever had access to omnichannel customer service? [Graph]. In Statista. Retrieved May 18, 2025, from https://www.statista.com/statistics/1240527/hungary-omnichannel-customer-service-usage/
Comnica. "Have you ever had access to omnichannel customer service?." Chart. May 1, 2021. Statista. Accessed May 18, 2025. https://www.statista.com/statistics/1240527/hungary-omnichannel-customer-service-usage/
Comnica. (2021). Have you ever had access to omnichannel customer service?. Statista. Statista Inc.. Accessed: May 18, 2025. https://www.statista.com/statistics/1240527/hungary-omnichannel-customer-service-usage/
Comnica. "Have You Ever Had Access to Omnichannel Customer Service?." Statista, Statista Inc., 1 May 2021, https://www.statista.com/statistics/1240527/hungary-omnichannel-customer-service-usage/
Comnica, Have you ever had access to omnichannel customer service? Statista, https://www.statista.com/statistics/1240527/hungary-omnichannel-customer-service-usage/ (last visited May 18, 2025)
Have you ever had access to omnichannel customer service? [Graph], Comnica, May 1, 2021. [Online]. Available: https://www.statista.com/statistics/1240527/hungary-omnichannel-customer-service-usage/
