When asked about their usage of curbside pickup delivery option for online purchases, a combined share of 48 percent of consumers in the U.S. said to have used it both prior to and during the coronavirus pandemic. According to the survey conducted in September 2020, an additional share of approximately 20 percent of individuals were planning to use it following the end of the pandemic.
Curbside pickup usage behavior during the coronavirus (COVID-19) pandemic among consumers in the United States in 2020
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IBM Institute for Business Value. (September 2, 2020). Curbside pickup usage behavior during the coronavirus (COVID-19) pandemic among consumers in the United States in 2020 [Graph]. In Statista. Retrieved May 04, 2025, from https://www.statista.com/statistics/1242543/united-states-curbside-pick-up-usage/
IBM Institute for Business Value. "Curbside pickup usage behavior during the coronavirus (COVID-19) pandemic among consumers in the United States in 2020." Chart. September 2, 2020. Statista. Accessed May 04, 2025. https://www.statista.com/statistics/1242543/united-states-curbside-pick-up-usage/
IBM Institute for Business Value. (2020). Curbside pickup usage behavior during the coronavirus (COVID-19) pandemic among consumers in the United States in 2020. Statista. Statista Inc.. Accessed: May 04, 2025. https://www.statista.com/statistics/1242543/united-states-curbside-pick-up-usage/
IBM Institute for Business Value. "Curbside Pickup Usage Behavior during The Coronavirus (Covid-19) Pandemic among Consumers in The United States in 2020." Statista, Statista Inc., 2 Sep 2020, https://www.statista.com/statistics/1242543/united-states-curbside-pick-up-usage/
IBM Institute for Business Value, Curbside pickup usage behavior during the coronavirus (COVID-19) pandemic among consumers in the United States in 2020 Statista, https://www.statista.com/statistics/1242543/united-states-curbside-pick-up-usage/ (last visited May 04, 2025)
Curbside pickup usage behavior during the coronavirus (COVID-19) pandemic among consumers in the United States in 2020 [Graph], IBM Institute for Business Value, September 2, 2020. [Online]. Available: https://www.statista.com/statistics/1242543/united-states-curbside-pick-up-usage/