Most businesses in the financial services industry incorporated only moderately artificial intelligence (AI) in their operations or functions in 2021. Approximately one third of the respondents declared to have fully incorporated artificial intelligences technologies in their business.
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Use of artificial intelligence (AI) in operations or functions in financial services industry worldwide as of January 2021
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KPMG. (March 9, 2021). Use of artificial intelligence (AI) in operations or functions in financial services industry worldwide as of January 2021 [Graph]. In Statista. Retrieved June 17, 2025, from https://www.statista.com/statistics/1254008/ai-adoption-in-financial-services-sector/
KPMG. "Use of artificial intelligence (AI) in operations or functions in financial services industry worldwide as of January 2021." Chart. March 9, 2021. Statista. Accessed June 17, 2025. https://www.statista.com/statistics/1254008/ai-adoption-in-financial-services-sector/
KPMG. (2021). Use of artificial intelligence (AI) in operations or functions in financial services industry worldwide as of January 2021. Statista. Statista Inc.. Accessed: June 17, 2025. https://www.statista.com/statistics/1254008/ai-adoption-in-financial-services-sector/
KPMG. "Use of Artificial Intelligence (Ai) in Operations or Functions in Financial Services Industry Worldwide as of January 2021." Statista, Statista Inc., 9 Mar 2021, https://www.statista.com/statistics/1254008/ai-adoption-in-financial-services-sector/
KPMG, Use of artificial intelligence (AI) in operations or functions in financial services industry worldwide as of January 2021 Statista, https://www.statista.com/statistics/1254008/ai-adoption-in-financial-services-sector/ (last visited June 17, 2025)
Use of artificial intelligence (AI) in operations or functions in financial services industry worldwide as of January 2021 [Graph], KPMG, March 9, 2021. [Online]. Available: https://www.statista.com/statistics/1254008/ai-adoption-in-financial-services-sector/