A global survey from Capgemini showed that retail companies were lagging behind consumer products enterprises in the use of data. The gap was significant in the automation of processes and in data collecting: only ** percent of retailers automated data collection, against ** percent of consumer goods companies. However, one in **** organizations in both categories reported to have implemented practices involving data engineering, machine learning, and DevOps.
Profit from the additional features of your individual account
Currently, you are using a shared account. To use individual functions (e.g., mark statistics as favourites, set
statistic alerts) please log in with your personal account.
If you are an admin, please authenticate by logging in again.
Learn more about how Statista can support your business.
Capgemini. (May 1, 2021). Share of organizations from consumer products and retail industry using data in 2020, by usage level [Graph]. In Statista. Retrieved July 08, 2025, from https://www.statista.com/statistics/1262066/data-usage-in-consumer-products-and-retail-industry/
Capgemini. "Share of organizations from consumer products and retail industry using data in 2020, by usage level." Chart. May 1, 2021. Statista. Accessed July 08, 2025. https://www.statista.com/statistics/1262066/data-usage-in-consumer-products-and-retail-industry/
Capgemini. (2021). Share of organizations from consumer products and retail industry using data in 2020, by usage level. Statista. Statista Inc.. Accessed: July 08, 2025. https://www.statista.com/statistics/1262066/data-usage-in-consumer-products-and-retail-industry/
Capgemini. "Share of Organizations from Consumer Products and Retail Industry Using Data in 2020, by Usage Level." Statista, Statista Inc., 1 May 2021, https://www.statista.com/statistics/1262066/data-usage-in-consumer-products-and-retail-industry/
Capgemini, Share of organizations from consumer products and retail industry using data in 2020, by usage level Statista, https://www.statista.com/statistics/1262066/data-usage-in-consumer-products-and-retail-industry/ (last visited July 08, 2025)
Share of organizations from consumer products and retail industry using data in 2020, by usage level [Graph], Capgemini, May 1, 2021. [Online]. Available: https://www.statista.com/statistics/1262066/data-usage-in-consumer-products-and-retail-industry/
