Close to half of U.S. consumers preferred to acquire their new vehicle through an authorized dealer when buying a car online. The digitalization of the car buying process remains slow, however, as less than a quarter of U.S. consumers report considering online retail to acquire their next vehicle.
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U.S. consumer's preferred online retailer to acquire a new vehicle virtually as of October 2021
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U.S. consumer's preferred online retailer to acquire a new vehicle virtually as of October 2021
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Deloitte. (January 4, 2022). U.S. consumer's preferred online retailer to acquire a new vehicle virtually as of October 2021 [Graph]. In Statista. Retrieved June 15, 2025, from https://www.statista.com/statistics/1269710/us-consumers-preferred-way-to-acquire-a-new-vehicle-online/
Deloitte. "U.S. consumer's preferred online retailer to acquire a new vehicle virtually as of October 2021." Chart. January 4, 2022. Statista. Accessed June 15, 2025. https://www.statista.com/statistics/1269710/us-consumers-preferred-way-to-acquire-a-new-vehicle-online/
Deloitte. (2022). U.S. consumer's preferred online retailer to acquire a new vehicle virtually as of October 2021. Statista. Statista Inc.. Accessed: June 15, 2025. https://www.statista.com/statistics/1269710/us-consumers-preferred-way-to-acquire-a-new-vehicle-online/
Deloitte. "U.S. Consumer's Preferred Online Retailer to Acquire a New Vehicle Virtually as of October 2021." Statista, Statista Inc., 4 Jan 2022, https://www.statista.com/statistics/1269710/us-consumers-preferred-way-to-acquire-a-new-vehicle-online/
Deloitte, U.S. consumer's preferred online retailer to acquire a new vehicle virtually as of October 2021 Statista, https://www.statista.com/statistics/1269710/us-consumers-preferred-way-to-acquire-a-new-vehicle-online/ (last visited June 15, 2025)
U.S. consumer's preferred online retailer to acquire a new vehicle virtually as of October 2021 [Graph], Deloitte, January 4, 2022. [Online]. Available: https://www.statista.com/statistics/1269710/us-consumers-preferred-way-to-acquire-a-new-vehicle-online/
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