In a survey on shopping behavior in Malaysia conducted by Rakuten Insight, ** percent of respondents aged 35 to 44 years stated that they would not go shopping in physical stores as often to avoid crowds for fear of a COVID-19 infection. In contrast, ** percent of respondents aged 16 to 24 years reportedly preferred a combination of online and in-store shopping.
Original question: "Why would you not be shopping as frequently in a physical store?"
The survey was conducted among
699 respondents aged 16 to 24 years
1,137 respondents aged 25 to 34 years
830 respondents aged 35 to 44 years
401 respondents aged 45 to 54 years
261 respondents aged 55 years and above.
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Rakuten Insight. (October 11, 2021). Consumers' reasons for not going to physical stores as frequently as before COVID-19 restrictions in Malaysia as of June 2021, by age group [Graph]. In Statista. Retrieved July 12, 2025, from https://www.statista.com/statistics/1272397/malaysia-reasons-to-avoid-offline-shopping-post-covid-19-by-age-group/
Rakuten Insight. "Consumers' reasons for not going to physical stores as frequently as before COVID-19 restrictions in Malaysia as of June 2021, by age group." Chart. October 11, 2021. Statista. Accessed July 12, 2025. https://www.statista.com/statistics/1272397/malaysia-reasons-to-avoid-offline-shopping-post-covid-19-by-age-group/
Rakuten Insight. (2021). Consumers' reasons for not going to physical stores as frequently as before COVID-19 restrictions in Malaysia as of June 2021, by age group. Statista. Statista Inc.. Accessed: July 12, 2025. https://www.statista.com/statistics/1272397/malaysia-reasons-to-avoid-offline-shopping-post-covid-19-by-age-group/
Rakuten Insight. "Consumers' Reasons for Not Going to Physical Stores as Frequently as before Covid-19 Restrictions in Malaysia as of June 2021, by Age Group." Statista, Statista Inc., 11 Oct 2021, https://www.statista.com/statistics/1272397/malaysia-reasons-to-avoid-offline-shopping-post-covid-19-by-age-group/
Rakuten Insight, Consumers' reasons for not going to physical stores as frequently as before COVID-19 restrictions in Malaysia as of June 2021, by age group Statista, https://www.statista.com/statistics/1272397/malaysia-reasons-to-avoid-offline-shopping-post-covid-19-by-age-group/ (last visited July 12, 2025)
Consumers' reasons for not going to physical stores as frequently as before COVID-19 restrictions in Malaysia as of June 2021, by age group [Graph], Rakuten Insight, October 11, 2021. [Online]. Available: https://www.statista.com/statistics/1272397/malaysia-reasons-to-avoid-offline-shopping-post-covid-19-by-age-group/
