Over 60 percent of the surveyed e-commerce merchants in the United States reported the use of cybersecurity alerts as a supportive capability to prevent online fraud. Artificial intelligence (AI) and machine learning (ML) models were support capabilities listed by over 40 percent of respondents.
Leading anti-fraud support capabilities used by e-commerce merchants in the United States in 2025
487 risk and fraud executives in retail and e-commerce**
Supplementary notes
This question was phrased by the source as follows: "In addition to solutions, what supportive capabilities is your company using to help fight fraud?"
The figures do not include internal or employee fraud.
*According to the source, the data collection occurred during late 2024 and early 2025.
**Only e-commerce risk and fraud executives were considered.
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LexisNexis. (March 12, 2025). Leading anti-fraud support capabilities used by e-commerce merchants in the United States in 2025 [Graph]. In Statista. Retrieved May 06, 2025, from https://www.statista.com/statistics/1297339/fraud-support-capabilities-used-by-emerchants-united-states/
LexisNexis. "Leading anti-fraud support capabilities used by e-commerce merchants in the United States in 2025." Chart. March 12, 2025. Statista. Accessed May 06, 2025. https://www.statista.com/statistics/1297339/fraud-support-capabilities-used-by-emerchants-united-states/
LexisNexis. (2025). Leading anti-fraud support capabilities used by e-commerce merchants in the United States in 2025. Statista. Statista Inc.. Accessed: May 06, 2025. https://www.statista.com/statistics/1297339/fraud-support-capabilities-used-by-emerchants-united-states/
LexisNexis. "Leading Anti-fraud Support Capabilities Used by E-commerce Merchants in The United States in 2025." Statista, Statista Inc., 12 Mar 2025, https://www.statista.com/statistics/1297339/fraud-support-capabilities-used-by-emerchants-united-states/
LexisNexis, Leading anti-fraud support capabilities used by e-commerce merchants in the United States in 2025 Statista, https://www.statista.com/statistics/1297339/fraud-support-capabilities-used-by-emerchants-united-states/ (last visited May 06, 2025)
Leading anti-fraud support capabilities used by e-commerce merchants in the United States in 2025 [Graph], LexisNexis, March 12, 2025. [Online]. Available: https://www.statista.com/statistics/1297339/fraud-support-capabilities-used-by-emerchants-united-states/
