In 2021, 77 percent of the survey respondents in Canada mentioned they would like to online booking and scheduling to continue in the health service after the COVID-19 pandemic. Furthermore, 60 percent would like telehealth services to remain post-pandemic.
Share of patients who would like see the following health services remain after the COVID-19 pandemic in Canada as of 2021
Characteristic
Share of responses
Online booking and scheduling
77%
Health services in the local pharmacy
66%
Telehealth services
60%
0%20%40%60%80%100%
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Accenture. (February 4, 2022). Share of patients who would like see the following health services remain after the COVID-19 pandemic in Canada as of 2021 [Graph]. In Statista. Retrieved May 08, 2025, from https://www.statista.com/statistics/1315417/health-services-patients-would-like-to-stay-after-the-pandemic-in-canada/
Accenture. "Share of patients who would like see the following health services remain after the COVID-19 pandemic in Canada as of 2021." Chart. February 4, 2022. Statista. Accessed May 08, 2025. https://www.statista.com/statistics/1315417/health-services-patients-would-like-to-stay-after-the-pandemic-in-canada/
Accenture. (2022). Share of patients who would like see the following health services remain after the COVID-19 pandemic in Canada as of 2021. Statista. Statista Inc.. Accessed: May 08, 2025. https://www.statista.com/statistics/1315417/health-services-patients-would-like-to-stay-after-the-pandemic-in-canada/
Accenture. "Share of Patients Who Would like See The following Health Services Remain after The Covid-19 Pandemic in Canada as of 2021." Statista, Statista Inc., 4 Feb 2022, https://www.statista.com/statistics/1315417/health-services-patients-would-like-to-stay-after-the-pandemic-in-canada/
Accenture, Share of patients who would like see the following health services remain after the COVID-19 pandemic in Canada as of 2021 Statista, https://www.statista.com/statistics/1315417/health-services-patients-would-like-to-stay-after-the-pandemic-in-canada/ (last visited May 08, 2025)
Share of patients who would like see the following health services remain after the COVID-19 pandemic in Canada as of 2021 [Graph], Accenture, February 4, 2022. [Online]. Available: https://www.statista.com/statistics/1315417/health-services-patients-would-like-to-stay-after-the-pandemic-in-canada/
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