In a 2022 survey conducted among consumers in the Asia-Pacific region, ** percent of the respondents in India already trusted AI to deliver good customer experience. In comparison, ** percent of the respondents in New Zealand indicated they would never trust AI to deliver good customer experience the way they trust humans.
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Adobe. (April 27, 2022). Time required to trust AI to deliver good customer experience in the Asia-Pacific region in 2022, by country or region [Graph]. In Statista. Retrieved July 12, 2025, from https://www.statista.com/statistics/1333185/apac-time-required-to-trust-ai-to-deliver-good-customer-service-by-country/
Adobe. "Time required to trust AI to deliver good customer experience in the Asia-Pacific region in 2022, by country or region." Chart. April 27, 2022. Statista. Accessed July 12, 2025. https://www.statista.com/statistics/1333185/apac-time-required-to-trust-ai-to-deliver-good-customer-service-by-country/
Adobe. (2022). Time required to trust AI to deliver good customer experience in the Asia-Pacific region in 2022, by country or region. Statista. Statista Inc.. Accessed: July 12, 2025. https://www.statista.com/statistics/1333185/apac-time-required-to-trust-ai-to-deliver-good-customer-service-by-country/
Adobe. "Time Required to Trust Ai to Deliver Good Customer Experience in The Asia-pacific Region in 2022, by Country or Region." Statista, Statista Inc., 27 Apr 2022, https://www.statista.com/statistics/1333185/apac-time-required-to-trust-ai-to-deliver-good-customer-service-by-country/
Adobe, Time required to trust AI to deliver good customer experience in the Asia-Pacific region in 2022, by country or region Statista, https://www.statista.com/statistics/1333185/apac-time-required-to-trust-ai-to-deliver-good-customer-service-by-country/ (last visited July 12, 2025)
Time required to trust AI to deliver good customer experience in the Asia-Pacific region in 2022, by country or region [Graph], Adobe, April 27, 2022. [Online]. Available: https://www.statista.com/statistics/1333185/apac-time-required-to-trust-ai-to-deliver-good-customer-service-by-country/