Rating of selected supermarkets in Portugal 2024, by satisfaction index

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Rating of selected supermarkets in Portugal in 2024, by average satisfaction index

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Source

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Release date

June 2025

Region

Portugal

Survey time period

2024

Special properties

Consumers who regularly shop at supermarkets

Supplementary notes

The source states the following:

For each brand, the annual average satisfaction index (IS) was calculated by adding up the monthly values (to the third decimal point) and dividing the total by the number of months with a calculated satisfaction index. The final result was rounded to the first decimal point.

The winning brands in each category needed to achieve a minimum IS value of 70 out of 100.

Only brands that received complaints in the year 2024 were considered.

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