According to a survey on the problems with e-commerce in South Korea in 2023, about ** percent of respondents stated that they experienced problems when directly purchasing goods from overseas. Mobile shopping and transactions with other consumers ranked similarly, at **** and **** percent of response share, respectively.
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KCA. (June 19, 2024). Share of consumers experiencing problems with e-commerce in South Korea in 2023, by channel [Graph]. In Statista. Retrieved July 12, 2025, from https://www.statista.com/statistics/1342041/south-korea-consumers-facing-problems-with-e-commerce-by-channel/
KCA. "Share of consumers experiencing problems with e-commerce in South Korea in 2023, by channel." Chart. June 19, 2024. Statista. Accessed July 12, 2025. https://www.statista.com/statistics/1342041/south-korea-consumers-facing-problems-with-e-commerce-by-channel/
KCA. (2024). Share of consumers experiencing problems with e-commerce in South Korea in 2023, by channel. Statista. Statista Inc.. Accessed: July 12, 2025. https://www.statista.com/statistics/1342041/south-korea-consumers-facing-problems-with-e-commerce-by-channel/
KCA. "Share of Consumers Experiencing Problems with E-commerce in South Korea in 2023, by Channel." Statista, Statista Inc., 19 Jun 2024, https://www.statista.com/statistics/1342041/south-korea-consumers-facing-problems-with-e-commerce-by-channel/
KCA, Share of consumers experiencing problems with e-commerce in South Korea in 2023, by channel Statista, https://www.statista.com/statistics/1342041/south-korea-consumers-facing-problems-with-e-commerce-by-channel/ (last visited July 12, 2025)
Share of consumers experiencing problems with e-commerce in South Korea in 2023, by channel [Graph], KCA, June 19, 2024. [Online]. Available: https://www.statista.com/statistics/1342041/south-korea-consumers-facing-problems-with-e-commerce-by-channel/