As of the first quarter of 2024, the main reason for customer complaints regarding mobile services in Turkey was about the problems with billing. It was closely followed by the issues with service range or quality of the mobile service provider, as it was the second most pressing reason for complaints in the same quarter.
Distribution of consumer complaints in mobile services in Turkey in 1st quarter 2024, by reason
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Information and Communication Technologies Authority. (July 29, 2024). Distribution of consumer complaints in mobile services in Turkey in 1st quarter 2024, by reason [Graph]. In Statista. Retrieved June 03, 2025, from https://www.statista.com/statistics/1345925/turkey-customer-complaints-in-mobile-services-by-reason/
Information and Communication Technologies Authority. "Distribution of consumer complaints in mobile services in Turkey in 1st quarter 2024, by reason." Chart. July 29, 2024. Statista. Accessed June 03, 2025. https://www.statista.com/statistics/1345925/turkey-customer-complaints-in-mobile-services-by-reason/
Information and Communication Technologies Authority. (2024). Distribution of consumer complaints in mobile services in Turkey in 1st quarter 2024, by reason. Statista. Statista Inc.. Accessed: June 03, 2025. https://www.statista.com/statistics/1345925/turkey-customer-complaints-in-mobile-services-by-reason/
Information and Communication Technologies Authority. "Distribution of Consumer Complaints in Mobile Services in Turkey in 1st Quarter 2024, by Reason." Statista, Statista Inc., 29 Jul 2024, https://www.statista.com/statistics/1345925/turkey-customer-complaints-in-mobile-services-by-reason/
Information and Communication Technologies Authority, Distribution of consumer complaints in mobile services in Turkey in 1st quarter 2024, by reason Statista, https://www.statista.com/statistics/1345925/turkey-customer-complaints-in-mobile-services-by-reason/ (last visited June 03, 2025)
Distribution of consumer complaints in mobile services in Turkey in 1st quarter 2024, by reason [Graph], Information and Communication Technologies Authority, July 29, 2024. [Online]. Available: https://www.statista.com/statistics/1345925/turkey-customer-complaints-in-mobile-services-by-reason/
