Retailer return policy accessibility in the U.S. 2022, by location

Published by Statista Research Department, Mar 24, 2025
In 2022, eight in ten retailers in the United States did not provide return policy accessibility through top navigation or banners, while 20 percent did not offer return policy accessibility through their website footer.

Accessibility of return policies by retailers in the United States in 2022, by location

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Release date

October 2022

Region

United States

Survey time period

August 2022

Number of respondents

200 retailers

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E-commerce returns in the United StatesReverse logisticsOnline shopping behavior in the United StatesE-commerce in the United StatesSustainability in e-commerce
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