Top challenges in e-commerce fraud management worldwide 2024

Published by Statista Research Department, Apr 23, 2025

Effectively using data to manage fraud was the main challenge in fraud management, reported by a third of online merchants. Fraud AI/machine learning accuracy and gaps in fraud tool capabilities and features followed, with 32 percent of merchants reporting each of these challenges.

Main challenges in e-commerce impacting merchant fraud management worldwide in 2024

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Showing entries 1 to 13 (14 entries in total)
Statistic: Main challenges in e-commerce impacting merchant fraud management worldwide in 2024

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Sources

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Release date

March 2025

Region

Worldwide

Survey time period

October to November 2024

Number of respondents

1,082 merchants involved in e-commerce payment and fraud management*

Special properties

Fraud professionals

Supplementary notes

*Number of participants in the study. The exact number of respondents to this question was not specified by the source. Respondents to this question were fraud professionals.

The study included retailers in North America, Europe, Asia-Pacific and Latin America based in 38 countries.

The source reported the years based on the report release date, not on the year when the survey was conducted.

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