In 2024, the average cost of returning an online purchase to leading retailers in the United Kingdom (UK) was 11.50 British pounds. The median fee was much lower, at around six British pounds.
Average and median return fees charged on online purchases from major retailers in the United Kingdom (UK) in 2024
(in British pounds)
* Based on the 500 largest retailers in the United Kingdom (UK) according to retail revenues (online and offline), number of stores, web traffic, and app popularity.
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InternetRetailing. (February 27, 2024). Average and median return fees charged on online purchases from major retailers in the United Kingdom (UK) in 2024 (in British pounds) [Graph]. In Statista. Retrieved May 07, 2025, from https://www.statista.com/statistics/1381534/uk-online-order-return-costs/
InternetRetailing. "Average and median return fees charged on online purchases from major retailers in the United Kingdom (UK) in 2024 (in British pounds)." Chart. February 27, 2024. Statista. Accessed May 07, 2025. https://www.statista.com/statistics/1381534/uk-online-order-return-costs/
InternetRetailing. (2024). Average and median return fees charged on online purchases from major retailers in the United Kingdom (UK) in 2024 (in British pounds). Statista. Statista Inc.. Accessed: May 07, 2025. https://www.statista.com/statistics/1381534/uk-online-order-return-costs/
InternetRetailing. "Average and Median Return Fees Charged on Online Purchases from Major Retailers in The United Kingdom (Uk) in 2024 (in British Pounds)." Statista, Statista Inc., 27 Feb 2024, https://www.statista.com/statistics/1381534/uk-online-order-return-costs/
InternetRetailing, Average and median return fees charged on online purchases from major retailers in the United Kingdom (UK) in 2024 (in British pounds) Statista, https://www.statista.com/statistics/1381534/uk-online-order-return-costs/ (last visited May 07, 2025)
Average and median return fees charged on online purchases from major retailers in the United Kingdom (UK) in 2024 (in British pounds) [Graph], InternetRetailing, February 27, 2024. [Online]. Available: https://www.statista.com/statistics/1381534/uk-online-order-return-costs/
