Favorite online purchase return methods in the UK 2024

Published by
L. Yltävä,
May 30, 2025

According to a 2024 survey, returning the products to the post office was the preferred method when sending back online purchases in the United Kingdom. The method was preferred by **** percent of respondents. Courier collection from home was the second-favorite option, with **** percent of respondents in the United Kingdom preferring this alternative.

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Preferred return options for online shoppers in the United Kingdom (UK) in 2024

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Sources

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Release date

October 2024

Region

United Kingdom

Survey time period

August 2024

Number of respondents

2,000 households

Age group

16-65 years

Special properties

Nationally representative UK households

Method of interview

Questionnaire

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