Seicomart was the convenience store brand showing the highest customer satisfaction in Japan as revealed in a survey conducted in May 2024. The convenience store chain operating mainly in Hokkaido Prefecture received a customer satisfaction index score of 77.2 points, relegating Daily Yamazaki to the second place.
Leading convenience stores based on customer satisfaction index in Japan as of May 2024
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Leading convenience stores based on customer satisfaction index in Japan as of May 2024
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Japan Productivity Center (JPC). (July 30, 2024). Leading convenience stores based on customer satisfaction index in Japan as of May 2024 [Graph]. In Statista. Retrieved June 03, 2025, from https://www.statista.com/statistics/1382932/japan-customer-satisfaction-index-convenience-store-brand/
Japan Productivity Center (JPC). "Leading convenience stores based on customer satisfaction index in Japan as of May 2024." Chart. July 30, 2024. Statista. Accessed June 03, 2025. https://www.statista.com/statistics/1382932/japan-customer-satisfaction-index-convenience-store-brand/
Japan Productivity Center (JPC). (2024). Leading convenience stores based on customer satisfaction index in Japan as of May 2024. Statista. Statista Inc.. Accessed: June 03, 2025. https://www.statista.com/statistics/1382932/japan-customer-satisfaction-index-convenience-store-brand/
Japan Productivity Center (JPC). "Leading Convenience Stores Based on Customer Satisfaction Index in Japan as of May 2024." Statista, Statista Inc., 30 Jul 2024, https://www.statista.com/statistics/1382932/japan-customer-satisfaction-index-convenience-store-brand/
Japan Productivity Center (JPC), Leading convenience stores based on customer satisfaction index in Japan as of May 2024 Statista, https://www.statista.com/statistics/1382932/japan-customer-satisfaction-index-convenience-store-brand/ (last visited June 03, 2025)
Leading convenience stores based on customer satisfaction index in Japan as of May 2024 [Graph], Japan Productivity Center (JPC), July 30, 2024. [Online]. Available: https://www.statista.com/statistics/1382932/japan-customer-satisfaction-index-convenience-store-brand/
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