The airline industry showed the highest repurchase intention among consumers in Japan, as revealed in a survey conducted in the third quarter of 2024. Based on their recent customer experience with airlines, 63 percent of respondents were satisfied to an extent that they would purchase more from the respective businesses in the future.
Share of consumers intending to make future purchases based on most recent customer experience in Japan as of the 3rd quarter 2024, by industry
Original question: "How likely are you purchase more from these organizations?"
Figures represent the share of respondents that interacted with organizations in the respective industries in the past 90 days and stated that they were "somewhat" or "extremely likely" to purchase more from the industries.
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Qualtrics. (October 15, 2024). Share of consumers intending to make future purchases based on most recent customer experience in Japan as of the 3rd quarter 2024, by industry [Graph]. In Statista. Retrieved May 03, 2025, from https://www.statista.com/statistics/1385435/japan-share-consumers-continue-future-purchase-by-industry/
Qualtrics. "Share of consumers intending to make future purchases based on most recent customer experience in Japan as of the 3rd quarter 2024, by industry." Chart. October 15, 2024. Statista. Accessed May 03, 2025. https://www.statista.com/statistics/1385435/japan-share-consumers-continue-future-purchase-by-industry/
Qualtrics. (2024). Share of consumers intending to make future purchases based on most recent customer experience in Japan as of the 3rd quarter 2024, by industry. Statista. Statista Inc.. Accessed: May 03, 2025. https://www.statista.com/statistics/1385435/japan-share-consumers-continue-future-purchase-by-industry/
Qualtrics. "Share of Consumers Intending to Make Future Purchases Based on Most Recent Customer Experience in Japan as of The 3rd Quarter 2024, by Industry." Statista, Statista Inc., 15 Oct 2024, https://www.statista.com/statistics/1385435/japan-share-consumers-continue-future-purchase-by-industry/
Qualtrics, Share of consumers intending to make future purchases based on most recent customer experience in Japan as of the 3rd quarter 2024, by industry Statista, https://www.statista.com/statistics/1385435/japan-share-consumers-continue-future-purchase-by-industry/ (last visited May 03, 2025)
Share of consumers intending to make future purchases based on most recent customer experience in Japan as of the 3rd quarter 2024, by industry [Graph], Qualtrics, October 15, 2024. [Online]. Available: https://www.statista.com/statistics/1385435/japan-share-consumers-continue-future-purchase-by-industry/
