The share of bank account holders who could imagine dealing with their financial transactions exclusively via their mobile phones stayed the same overall in Italy between 2018 and 2024, albeit with fluctuations. According to Statista's Consumer Insights, the share of respondents who could imagine using only mobile phones for banking stood at 20 percent in the fourth quarter of 2024. Also, an increasing usage of mobile banking in the country was observed during this period.
Share of customers who can imagine dealing with financial transactions exclusively via mobile phone in Italy from 2018 to 4th quarter 2024
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Share of customers who can imagine dealing with financial transactions exclusively via mobile phone in Italy from 2018 to 4th quarter 2024
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The original question was phrased by the source as follows: "Which of these statements about finance apply to you? (multi-pick)". Multiple selections of various statements were possible. The displayed figures refer to the share of respondents who selected the "I could imagine dealing with my financial transactions exclusively via my smartphone" statement.
The number of respondents differs in each survey update. More information on the methodology can be found here.
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Statista. (January 6, 2025). Share of customers who can imagine dealing with financial transactions exclusively via mobile phone in Italy from 2018 to 4th quarter 2024 [Graph]. In Statista. Retrieved May 10, 2025, from https://www.statista.com/statistics/1395736/attitude-toward-mobile-finance-in-italy/
Statista. "Share of customers who can imagine dealing with financial transactions exclusively via mobile phone in Italy from 2018 to 4th quarter 2024." Chart. January 6, 2025. Statista. Accessed May 10, 2025. https://www.statista.com/statistics/1395736/attitude-toward-mobile-finance-in-italy/
Statista. (2025). Share of customers who can imagine dealing with financial transactions exclusively via mobile phone in Italy from 2018 to 4th quarter 2024. Statista. Statista Inc.. Accessed: May 10, 2025. https://www.statista.com/statistics/1395736/attitude-toward-mobile-finance-in-italy/
Statista. "Share of Customers Who Can Imagine Dealing with Financial Transactions Exclusively via Mobile Phone in Italy from 2018 to 4th Quarter 2024." Statista, Statista Inc., 6 Jan 2025, https://www.statista.com/statistics/1395736/attitude-toward-mobile-finance-in-italy/
Statista, Share of customers who can imagine dealing with financial transactions exclusively via mobile phone in Italy from 2018 to 4th quarter 2024 Statista, https://www.statista.com/statistics/1395736/attitude-toward-mobile-finance-in-italy/ (last visited May 10, 2025)
Share of customers who can imagine dealing with financial transactions exclusively via mobile phone in Italy from 2018 to 4th quarter 2024 [Graph], Statista, January 6, 2025. [Online]. Available: https://www.statista.com/statistics/1395736/attitude-toward-mobile-finance-in-italy/
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