Percentage of WhatsApp users who contracted a service through the app in Brazil 2024

Published by
J. G. Navarro,
Nov 9, 2024

As of April 2024, over half (or 56 percent) of WhatsApp users surveyed in Brazil reported having hired services through the app more than once. Around one-third (34 percent) said they had never done it, while 10 percent stated they had done it once. According to the same study, the share of Brazilian WhatsApp users opposed to receiving ads through the app grew by over 10 percentage points in 2024.

Percentage of WhatsApp users who contracted a service through the app in Brazil as of April 2024

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Release date

July 2024

Region

Brazil

Survey time period

April 2024

Number of respondents

1,100 respondents

Age group

18 years and older

Special properties

among WhatsApp users

Method of interview

Online survey

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Topics

WhatsApp in BrazilSocial media usage in BrazilWhatsAppInternet usage in BrazilE-commerce in Brazil
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