Most common services used to enhance shopping experience in India November 2023

Published by A. Minhas, Feb 3, 2025
According to a survey conducted by Rakuten Insight in November 2023 in India, 34 percent of consumers used click-and-collect services (buy online and pick up in-store) to enhance their shopping experience. Whereas, 33 percent of respondents preferred express delivery options.

Most common services used to enhance shopping experience in India as of November 2023

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Release date

December 2023

Region

India

Survey time period

November 9 to 30, 2023

Number of respondents

34,923 respondents

Age group

16 years and above

Special properties

13,411 female and 21,512 male respondents

Method of interview

Online survey

Supplementary notes

Survey question: "Which of the following services enhances your shopping experience?"

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Statistics on " Shopping behavior in India "

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Other statistics that may interest you Shopping behavior in India

Overview

5

Purchase channels

5

Payment methods

5

Online shopping

5

Holiday shopping

4

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Topics

Shopping behavior in IndiaShopping behavior in JapanShopping behavior in ChinaShopping behavior in the Middle East and North AfricaShopping behavior in South Korea
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