According to a survey by Rakuten Insight in Singapore in November 2023, the majority of respondents stated that they prefer to return items they purchased online using the pick-up-from-home service. Meanwhile, 50 percent choose to return items using parcel lockers.
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Preferred return method for a product purchased online among consumers in Singapore as of November 2023
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Preferred return method for a product purchased online among consumers in Singapore as of November 2023
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Rakuten Insight. (December 14, 2023). Preferred return method for a product purchased online among consumers in Singapore as of November 2023 [Graph]. In Statista. Retrieved June 17, 2025, from https://www.statista.com/statistics/1440540/singapore-preferred-online-shopping-return-method/
Rakuten Insight. "Preferred return method for a product purchased online among consumers in Singapore as of November 2023." Chart. December 14, 2023. Statista. Accessed June 17, 2025. https://www.statista.com/statistics/1440540/singapore-preferred-online-shopping-return-method/
Rakuten Insight. (2023). Preferred return method for a product purchased online among consumers in Singapore as of November 2023. Statista. Statista Inc.. Accessed: June 17, 2025. https://www.statista.com/statistics/1440540/singapore-preferred-online-shopping-return-method/
Rakuten Insight. "Preferred Return Method for a Product Purchased Online among Consumers in Singapore as of November 2023." Statista, Statista Inc., 14 Dec 2023, https://www.statista.com/statistics/1440540/singapore-preferred-online-shopping-return-method/
Rakuten Insight, Preferred return method for a product purchased online among consumers in Singapore as of November 2023 Statista, https://www.statista.com/statistics/1440540/singapore-preferred-online-shopping-return-method/ (last visited June 17, 2025)
Preferred return method for a product purchased online among consumers in Singapore as of November 2023 [Graph], Rakuten Insight, December 14, 2023. [Online]. Available: https://www.statista.com/statistics/1440540/singapore-preferred-online-shopping-return-method/
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