The gap between expectations and reality for a product's function or quality was the leading trouble consumers encountered in the past year, according to a survey conducted in December 2024. Similarly, over 26 percent were dissatisfied due to differences between the advertised and the actual product or service.
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Most common troubles encountered by consumers in Japan as of December 2024
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CAA. (February 6, 2025). Most common troubles encountered by consumers in Japan as of December 2024 [Graph]. In Statista. Retrieved June 17, 2025, from https://www.statista.com/statistics/1452269/japan-common-consumer-trouble/
CAA. "Most common troubles encountered by consumers in Japan as of December 2024." Chart. February 6, 2025. Statista. Accessed June 17, 2025. https://www.statista.com/statistics/1452269/japan-common-consumer-trouble/
CAA. (2025). Most common troubles encountered by consumers in Japan as of December 2024. Statista. Statista Inc.. Accessed: June 17, 2025. https://www.statista.com/statistics/1452269/japan-common-consumer-trouble/
CAA. "Most Common Troubles Encountered by Consumers in Japan as of December 2024." Statista, Statista Inc., 6 Feb 2025, https://www.statista.com/statistics/1452269/japan-common-consumer-trouble/
CAA, Most common troubles encountered by consumers in Japan as of December 2024 Statista, https://www.statista.com/statistics/1452269/japan-common-consumer-trouble/ (last visited June 17, 2025)
Most common troubles encountered by consumers in Japan as of December 2024 [Graph], CAA, February 6, 2025. [Online]. Available: https://www.statista.com/statistics/1452269/japan-common-consumer-trouble/
