A 2023 study focused on the main opportunities considered by global hotel chains to implement artificial intelligence (AI) and machine learning in property operations. Based on the survey, 77 percent of respondents saw the biggest AI and machine learning opportunity in predictive modeling for environmental protection using energy, water, and waste-monitoring tools. This figure denotes an increase of 30 percentage points compared to the 2021 study.
Main opportunities to implement artificial intelligence (AI) and machine learning in property operations of hotel chains worldwide in 2021 and 2023
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Main opportunities to implement artificial intelligence (AI) and machine learning in property operations of hotel chains worldwide in 2021 and 2023
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¹ Survey count in 2023. The number of respondents in 2021 was 60.
The source specifies that 2023 data are based on the share of respondents who said “extremely and somewhat likely”, while 2021 figures are based on “tick all that apply”.
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h2c. (December 11, 2023). Main opportunities to implement artificial intelligence (AI) and machine learning in property operations of hotel chains worldwide in 2021 and 2023 [Graph]. In Statista. Retrieved May 08, 2025, from https://www.statista.com/statistics/1453892/ai-opportunities-hotel-property-operations-worldwide/
h2c. "Main opportunities to implement artificial intelligence (AI) and machine learning in property operations of hotel chains worldwide in 2021 and 2023." Chart. December 11, 2023. Statista. Accessed May 08, 2025. https://www.statista.com/statistics/1453892/ai-opportunities-hotel-property-operations-worldwide/
h2c. (2023). Main opportunities to implement artificial intelligence (AI) and machine learning in property operations of hotel chains worldwide in 2021 and 2023. Statista. Statista Inc.. Accessed: May 08, 2025. https://www.statista.com/statistics/1453892/ai-opportunities-hotel-property-operations-worldwide/
h2c. "Main Opportunities to Implement Artificial Intelligence (Ai) and Machine Learning in Property Operations of Hotel Chains Worldwide in 2021 and 2023." Statista, Statista Inc., 11 Dec 2023, https://www.statista.com/statistics/1453892/ai-opportunities-hotel-property-operations-worldwide/
h2c, Main opportunities to implement artificial intelligence (AI) and machine learning in property operations of hotel chains worldwide in 2021 and 2023 Statista, https://www.statista.com/statistics/1453892/ai-opportunities-hotel-property-operations-worldwide/ (last visited May 08, 2025)
Main opportunities to implement artificial intelligence (AI) and machine learning in property operations of hotel chains worldwide in 2021 and 2023 [Graph], h2c, December 11, 2023. [Online]. Available: https://www.statista.com/statistics/1453892/ai-opportunities-hotel-property-operations-worldwide/
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