Talking to an operator on the phone was the leading method chosen by consumers for getting technical support for computer issues in Japan. According to a survey conducted in the third quarter of 2024, around ** percent of respondents named telephone calls as their preferred method to get technical support, while self-services on computers were the most popular unmanned channel.
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Qualtrics. (February 14, 2025). Preferred methods to get technical support for computer issues in Japan as of the 3rd quarter of 2024 [Graph]. In Statista. Retrieved July 12, 2025, from https://www.statista.com/statistics/1458783/japan-preferred-way-get-technical-support-computer/
Qualtrics. "Preferred methods to get technical support for computer issues in Japan as of the 3rd quarter of 2024." Chart. February 14, 2025. Statista. Accessed July 12, 2025. https://www.statista.com/statistics/1458783/japan-preferred-way-get-technical-support-computer/
Qualtrics. (2025). Preferred methods to get technical support for computer issues in Japan as of the 3rd quarter of 2024. Statista. Statista Inc.. Accessed: July 12, 2025. https://www.statista.com/statistics/1458783/japan-preferred-way-get-technical-support-computer/
Qualtrics. "Preferred Methods to Get Technical Support for Computer Issues in Japan as of The 3rd Quarter of 2024." Statista, Statista Inc., 14 Feb 2025, https://www.statista.com/statistics/1458783/japan-preferred-way-get-technical-support-computer/
Qualtrics, Preferred methods to get technical support for computer issues in Japan as of the 3rd quarter of 2024 Statista, https://www.statista.com/statistics/1458783/japan-preferred-way-get-technical-support-computer/ (last visited July 12, 2025)
Preferred methods to get technical support for computer issues in Japan as of the 3rd quarter of 2024 [Graph], Qualtrics, February 14, 2025. [Online]. Available: https://www.statista.com/statistics/1458783/japan-preferred-way-get-technical-support-computer/
