According to a survey of adults in the United Kingdom who had contacted organizations regarding their privacy rights in October 2023, around a quarter of respondents contacted subscription services. Social media companies ranked second, with almost 20 percent of the respondents communicating their privacy rights with them, while e-commerce websites followed with 18 percent.
Organizations most often contacted by users regarding data privacy rights in the United Kingdom (UK) as of October 2023, by industry
Characteristic
Share of respondents
Subscription services
23%
Social media companies
19%
E-commerce websites
18%
Financial institutions
13%
Telecommunication companies
12%
Employers and/or recuitment services
11%
Healthcare providers
10%
Utilities providers
10%
Big technology companies
9%
Gaming companies
7%
Government agencies
6%
Education institutions
5%
Police
3%
0%2%4%6%8%10%12%14%16%18%20%22%24%26%
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The survey question was phrased by the source as follows: "You said you have contacted organizations or companies relating to personal information or data they might hold about you. Which of the following, if any, have you contacted about this?"
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Information Commissioner's Office. (February 16, 2024). Organizations most often contacted by users regarding data privacy rights in the United Kingdom (UK) as of October 2023, by industry [Graph]. In Statista. Retrieved May 13, 2025, from https://www.statista.com/statistics/1464775/organizations-contacted-by-uk-adults-about-data-privacy-by-industry/
Information Commissioner's Office. "Organizations most often contacted by users regarding data privacy rights in the United Kingdom (UK) as of October 2023, by industry." Chart. February 16, 2024. Statista. Accessed May 13, 2025. https://www.statista.com/statistics/1464775/organizations-contacted-by-uk-adults-about-data-privacy-by-industry/
Information Commissioner's Office. (2024). Organizations most often contacted by users regarding data privacy rights in the United Kingdom (UK) as of October 2023, by industry. Statista. Statista Inc.. Accessed: May 13, 2025. https://www.statista.com/statistics/1464775/organizations-contacted-by-uk-adults-about-data-privacy-by-industry/
Information Commissioner's Office. "Organizations Most Often Contacted by Users regarding Data Privacy Rights in The United Kingdom (Uk) as of October 2023, by Industry." Statista, Statista Inc., 16 Feb 2024, https://www.statista.com/statistics/1464775/organizations-contacted-by-uk-adults-about-data-privacy-by-industry/
Information Commissioner's Office, Organizations most often contacted by users regarding data privacy rights in the United Kingdom (UK) as of October 2023, by industry Statista, https://www.statista.com/statistics/1464775/organizations-contacted-by-uk-adults-about-data-privacy-by-industry/ (last visited May 13, 2025)
Organizations most often contacted by users regarding data privacy rights in the United Kingdom (UK) as of October 2023, by industry [Graph], Information Commissioner's Office, February 16, 2024. [Online]. Available: https://www.statista.com/statistics/1464775/organizations-contacted-by-uk-adults-about-data-privacy-by-industry/
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