Customer satisfaction level with telecoms operators in France 2024

Published by
Alexandra Borgeaud,
Apr 25, 2025

In 2024, Free Mobile was the telecoms operator in France with the highest level of customer satisfaction, reaching 8.1 out of 10. The operator Orange followed, with a customer satisfaction score of eight out of 10.

Customer satisfaction level with telecoms operators in France in 2024

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Release date

April 2025

Region

France

Survey time period

2024

Number of respondents

4,006 respondents

Supplementary notes

Customer satisfaction score is from 0 to 10.

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Statistics on " Telecoms in France "

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Overview

6

Fixed-line

6

Mobile

5

Companies

7

Consumption

4

Special focus: 5G

3

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Topics

Telecoms in FranceTelecoms infrastructure & equipmentTelecoms firms in BeneluxTelecoms in EuropeTelecoms in the United Kingdom
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