In 2024, Free Mobile was the telecoms operator in France with the highest level of customer satisfaction, reaching 8.1 out of 10. The operator Orange followed, with a customer satisfaction score of eight out of 10.
Customer satisfaction level with telecoms operators in France in 2024
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ARCEP. (April 3, 2025). Customer satisfaction level with telecoms operators in France in 2024 [Graph]. In Statista. Retrieved May 03, 2025, from https://www.statista.com/statistics/1466479/france-customer-satisfaction-with-telecoms-operators/
ARCEP. "Customer satisfaction level with telecoms operators in France in 2024." Chart. April 3, 2025. Statista. Accessed May 03, 2025. https://www.statista.com/statistics/1466479/france-customer-satisfaction-with-telecoms-operators/
ARCEP. (2025). Customer satisfaction level with telecoms operators in France in 2024. Statista. Statista Inc.. Accessed: May 03, 2025. https://www.statista.com/statistics/1466479/france-customer-satisfaction-with-telecoms-operators/
ARCEP. "Customer Satisfaction Level with Telecoms Operators in France in 2024." Statista, Statista Inc., 3 Apr 2025, https://www.statista.com/statistics/1466479/france-customer-satisfaction-with-telecoms-operators/
ARCEP, Customer satisfaction level with telecoms operators in France in 2024 Statista, https://www.statista.com/statistics/1466479/france-customer-satisfaction-with-telecoms-operators/ (last visited May 03, 2025)
Customer satisfaction level with telecoms operators in France in 2024 [Graph], ARCEP, April 3, 2025. [Online]. Available: https://www.statista.com/statistics/1466479/france-customer-satisfaction-with-telecoms-operators/