Preferred methods for delivery updates and notifications in selected countries 2023

Published by Statista Research Department, Apr 23, 2025
When asked how they prefer to receive updates and notifications for tracking a delivery package online, about six in ten French shoppers said they prefer real-time text message updates. In Germany, however, notifications via website, app, and email are the most popular methods.

Customers preferred methods for receiving delivery updates and notifications in selected countries in 2023

© Statista 2025
Download
Show detailed source information?
Register for free
Already a member?
Log in
Sources

Use Ask Statista Research Service

Release date

February 2024

Region

North America, Europe

Survey time period

November 2023

Number of respondents

8,000 households*

Supplementary notes

* Across the UK, U.S., Canada, Australia, Germany, France, Italy, and Spain.

Figures may not add up to 100 percent due to rounding.

Citation formats
Access all statistics starting from $2,388 USD yearly *

* For commercial use only

Basic Account

For single users
$0 USD
Always free
Access limited to Free Statistics. Premium Statistics are not included.
  • Free Statistics
Based on your interests

Starter Account

For single users
$199 USD
per month, billed annually 1
Buy now
  • Free Statistics
  • Premium Statistics

    • The statistic on this page is a Premium Statistic and is included in this account.

Professional Account

For teams of up to 5 people
$1,299 USD
per month, billed annually 1
Buy now
  • Free + Premium Statistics
  • Reports
  • Market Insights

1 All prices do not include sales tax. The account requires an annual contract and will renew after one year to the regular list price.

Compare accounts

Statistics on " E-commerce delivery preferences worldwide "

The most important statistics
The most important statistics
The most important statistics
The most important statistics
The most important statistics
The most important statistics

Other statistics that may interest you E-commerce delivery preferences worldwide

Overview

5

Delivery speed

6

Delivery costs

4

Delivery experience

6

Order returns

4

Sustainability

4

Further Content: You might find this interesting as well

Topics

E-commerce delivery preferences worldwideCourier, express and parcel (CEP) market in the United StatesSustainabilitySustainability in the tech industrySustainable packaging industry worldwide
All features, all contents, at all times: Learn more about our professional solutions.

* For commercial use only

Basic Account

For single users
$0 USD
Always free
Access limited to Free Statistics. Premium Statistics are not included.
  • Free Statistics
Based on your interests

Starter Account

For single users
$199 USD
per month, billed annually 1
Buy now
  • Free Statistics
  • Premium Statistics

    • The statistic on this page is a Premium Statistic and is included in this account.

Professional Account

For teams of up to 5 people
$1,299 USD
per month, billed annually 1
Buy now
  • Free + Premium Statistics
  • Reports
  • Market Insights

1 All prices do not include sales tax. The account requires an annual contract and will renew after one year to the regular list price.

Compare accounts
Learn more about how Statista can support your business.