In 2024, Sydney Trains and NSW TrainLink in New South Wales experienced declines in punctuality compared to the previous year, with Sydney Trains rose from 85 to 89 percent and NSW TrainLink falling from 78 to 72 percent. Despite challenges in rail transport punctuality, peak travel journey-time reliability on key road routes remained consistently reliable.
Reliability of journeys on public transport and roads in New South Wales, Australia from 2020 to 2024
*On-time running (OTR) is calculated based on the first stop using only "measured" trips, which are trips that are tracked with recorded departure and arrival times. Trips that are cancelled, incomplete or untracked at the first stop are excluded from the OTR calculation. "Contract agreed exclusions", which are routes that have been agreed between Transport for NSW and operators, are excluded from the OTR calculations as well as rail replacement and special event routes.Â
**Road travel reliability measures the proportion of days where the daily average travel times were within a threshold (a five-minute variation on a typical 30-minute journey) during the combined AM and PM peak periods on 145 Greater Sydney roads.
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Destination NSW. (November 21, 2024). Reliability of journeys on public transport and roads in New South Wales, Australia from 2020 to 2024 [Graph]. In Statista. Retrieved May 18, 2025, from https://www.statista.com/statistics/1472455/australia-nsw-reliability-of-journeys-on-public-transport-and-roads/
Destination NSW. "Reliability of journeys on public transport and roads in New South Wales, Australia from 2020 to 2024." Chart. November 21, 2024. Statista. Accessed May 18, 2025. https://www.statista.com/statistics/1472455/australia-nsw-reliability-of-journeys-on-public-transport-and-roads/
Destination NSW. (2024). Reliability of journeys on public transport and roads in New South Wales, Australia from 2020 to 2024. Statista. Statista Inc.. Accessed: May 18, 2025. https://www.statista.com/statistics/1472455/australia-nsw-reliability-of-journeys-on-public-transport-and-roads/
Destination NSW. "Reliability of Journeys on Public Transport and Roads in New South Wales, Australia from 2020 to 2024." Statista, Statista Inc., 21 Nov 2024, https://www.statista.com/statistics/1472455/australia-nsw-reliability-of-journeys-on-public-transport-and-roads/
Destination NSW, Reliability of journeys on public transport and roads in New South Wales, Australia from 2020 to 2024 Statista, https://www.statista.com/statistics/1472455/australia-nsw-reliability-of-journeys-on-public-transport-and-roads/ (last visited May 18, 2025)
Reliability of journeys on public transport and roads in New South Wales, Australia from 2020 to 2024 [Graph], Destination NSW, November 21, 2024. [Online]. Available: https://www.statista.com/statistics/1472455/australia-nsw-reliability-of-journeys-on-public-transport-and-roads/
