Customer willingness to pay for premium delivery 2024

Published by Statista Research Department, Apr 23, 2025

Nearly two-thirds of American consumers would pay extra for so-called premium delivery as of 2024, according to a global survey. In contrast, less than half of French and Italian consumers are willing to pay for options such as same-day or next-day delivery.

Customer willingness to pay for online shopping premium delivery in selected countries in 2024

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Sources

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Release date

February 2025

Region

Australia, Canada, France, Germany, Spain, United Kingdom, United States

Survey time period

November 2024

Number of respondents

8,000 respondents

Special properties

Consumers

Supplementary notes

Premium delivery includes same-day, next-day, or scheduled time slots.

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Overview

5

Delivery speed

6

Delivery costs

4

Delivery experience

6

Order returns

4

Sustainability

4

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Topics

E-commerce delivery preferences worldwideCourier, express and parcel (CEP) market in the United StatesSustainabilitySustainability in the tech industrySustainable packaging industry worldwide
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