In 2024, around 89 percent of online shoppers said that one of the most important criteria for them when shopping online was an easy payment process. For 72 percent, customer service carried a lot of weight.
How important are the following criteria when shopping online?
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Swiss Post. (August 27, 2024). How important are the following criteria when shopping online? [Graph]. In Statista. Retrieved May 18, 2025, from https://www.statista.com/statistics/1477827/important-factor-online-shopping-switzerland/
Swiss Post. "How important are the following criteria when shopping online?." Chart. August 27, 2024. Statista. Accessed May 18, 2025. https://www.statista.com/statistics/1477827/important-factor-online-shopping-switzerland/
Swiss Post. (2024). How important are the following criteria when shopping online?. Statista. Statista Inc.. Accessed: May 18, 2025. https://www.statista.com/statistics/1477827/important-factor-online-shopping-switzerland/
Swiss Post. "How Important Are The following Criteria When Shopping Online?." Statista, Statista Inc., 27 Aug 2024, https://www.statista.com/statistics/1477827/important-factor-online-shopping-switzerland/
Swiss Post, How important are the following criteria when shopping online? Statista, https://www.statista.com/statistics/1477827/important-factor-online-shopping-switzerland/ (last visited May 18, 2025)
How important are the following criteria when shopping online? [Graph], Swiss Post, August 27, 2024. [Online]. Available: https://www.statista.com/statistics/1477827/important-factor-online-shopping-switzerland/
