In a survey conducted in March and April 2024 in the European Union (EU), around 83 percent of respondents thought that digital technologies were going to be impartant for accessing public services by 2030. Of this share, 42 percent found technologies very significant for them to access online public services.
Opinion of adults in Europe on the importance of digital technologies for accessing public services online in the future as of April 2024
The original question was phrased by the source as follows: "And more specifically, how important do you think digital technologies will be in the following areas of your daily life by 2030? :-Accessing public services online".
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Publications Office of the European Union. (July 31, 2024). Opinion of adults in Europe on the importance of digital technologies for accessing public services online in the future as of April 2024 [Graph]. In Statista. Retrieved June 07, 2025, from https://www.statista.com/statistics/1478443/europe-importance-of-digital-technologies-for-online-public-services/
Publications Office of the European Union. "Opinion of adults in Europe on the importance of digital technologies for accessing public services online in the future as of April 2024." Chart. July 31, 2024. Statista. Accessed June 07, 2025. https://www.statista.com/statistics/1478443/europe-importance-of-digital-technologies-for-online-public-services/
Publications Office of the European Union. (2024). Opinion of adults in Europe on the importance of digital technologies for accessing public services online in the future as of April 2024. Statista. Statista Inc.. Accessed: June 07, 2025. https://www.statista.com/statistics/1478443/europe-importance-of-digital-technologies-for-online-public-services/
Publications Office of the European Union. "Opinion of Adults in Europe on The Importance of Digital Technologies for Accessing Public Services Online in The Future as of April 2024." Statista, Statista Inc., 31 Jul 2024, https://www.statista.com/statistics/1478443/europe-importance-of-digital-technologies-for-online-public-services/
Publications Office of the European Union, Opinion of adults in Europe on the importance of digital technologies for accessing public services online in the future as of April 2024 Statista, https://www.statista.com/statistics/1478443/europe-importance-of-digital-technologies-for-online-public-services/ (last visited June 07, 2025)
Opinion of adults in Europe on the importance of digital technologies for accessing public services online in the future as of April 2024 [Graph], Publications Office of the European Union, July 31, 2024. [Online]. Available: https://www.statista.com/statistics/1478443/europe-importance-of-digital-technologies-for-online-public-services/