As of September 2024, around 85 percent of adult artificial intelligence (AI) tool users in the United States stated they would use ChatGPT again, making it the most retaining solution of this kind in the country. Google Gemini (formerly Bard) and Adobe Firefly ranked second and third, as cited by 82 and 78 percent of respondents each, followed by Meta AI and Microsoft Copilot (formerly Bing Chat), as mentioned 78 percent of interviewees each. Overall, around 58 percent of the interviewees stated they had used artificial intelligence (AI) tools that year.
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Artificial intelligence tools loyalty in the United States as of September 2024, by brand
Question: When it comes to AI tools, which of the following brands are you likely to use again in the future? (multi-pick)
* Names of the applications mentioned in the survey have been changed or integrated into other applications. Therefore, the current statistic shows their current names to avoid confusion.
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Statista. (October 17, 2024). Artificial intelligence tools loyalty in the United States as of September 2024, by brand [Graph]. In Statista. Retrieved June 20, 2025, from https://www.statista.com/statistics/1480581/ai-tools-loyalty-share-usa-adults/
Statista. "Artificial intelligence tools loyalty in the United States as of September 2024, by brand." Chart. October 17, 2024. Statista. Accessed June 20, 2025. https://www.statista.com/statistics/1480581/ai-tools-loyalty-share-usa-adults/
Statista. (2024). Artificial intelligence tools loyalty in the United States as of September 2024, by brand. Statista. Statista Inc.. Accessed: June 20, 2025. https://www.statista.com/statistics/1480581/ai-tools-loyalty-share-usa-adults/
Statista. "Artificial Intelligence Tools Loyalty in The United States as of September 2024, by Brand." Statista, Statista Inc., 17 Oct 2024, https://www.statista.com/statistics/1480581/ai-tools-loyalty-share-usa-adults/
Statista, Artificial intelligence tools loyalty in the United States as of September 2024, by brand Statista, https://www.statista.com/statistics/1480581/ai-tools-loyalty-share-usa-adults/ (last visited June 20, 2025)
Artificial intelligence tools loyalty in the United States as of September 2024, by brand [Graph], Statista, October 17, 2024. [Online]. Available: https://www.statista.com/statistics/1480581/ai-tools-loyalty-share-usa-adults/
