Key features e-commerce businesses miss on platforms 2024

Published by Daniela Coppola, Dec 10, 2024

A survey conducted among businesses that already used e-commerce platforms in the first six months of 2024 showed what are their biggest dissatisfactions when it comes to the features offered by the platforms. Over 20 percent are not satisfied with not being able to customize their website platforms, followed by eight percent being unhappy due to bad customer support. 

Main functionalities e-commerce businesses miss in platforms in 2024

CharacteristicShare of respondents
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Showing entries 1 to 5 (5 entries in total)
Statistic: Main functionalities e-commerce businesses miss in platforms in 2024

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Source

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Release date

July 2024

Region

Worldwide

Survey time period

January 1 to June 30, 2024

Number of respondents

over 2000 e-commerce migration projects

Supplementary notes

Data gathered from several stakeholders.

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Statistics on " E-commerce platform technologies "

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E-commerce platform technologiesE-commerce worldwideNew e-commerce technologies in FranceSalesforce.comShopify
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