Health claim denial rates by insurance type in the U.S. 2023

Published by
Preeti Vankar,
Apr 16, 2025

In 2023, 18 percent of American adults with health insurance mentioned that they had experienced claim denial in the past year. Americans with employer-sponsored health insurance and marketplace insurance were more likely to experience claim denials compared to those with Medicare and Medicaid. 

Share of adults who experienced health claim denials in the U.S. in 2023, by insurance type

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Release date

September 2024

Region

North America, United States

Survey time period

February 21 to March 14, 2023

Number of respondents

3,605 respondents

Age group

18 years and older

Special properties

Among adults with health insurance coverage

Method of interview

Telephone interviews and online survey

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