In 2024, around seven in 10 internet users in the United Kingdom (UK) reported to use online apps or websites to reach or book healthcare services. The majority of this audience comprised of UK consumers aged between 35 and 44 years, as 78 percent of them reported accessing healthcare services through online platforms. Users aged between 25 and 34 followed closely, with 77 percent of them using online tools for medical services.
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Share of internet users in the United Kingdom (UK) who used apps or websites to access healthcare facilities as of April 2024, by age
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Ofcom. (November 28, 2024). Share of internet users in the United Kingdom (UK) who used apps or websites to access healthcare facilities as of April 2024, by age [Graph]. In Statista. Retrieved June 27, 2025, from https://www.statista.com/statistics/1549608/uk-internet-users-accessing-healthcare-online/
Ofcom. "Share of internet users in the United Kingdom (UK) who used apps or websites to access healthcare facilities as of April 2024, by age." Chart. November 28, 2024. Statista. Accessed June 27, 2025. https://www.statista.com/statistics/1549608/uk-internet-users-accessing-healthcare-online/
Ofcom. (2024). Share of internet users in the United Kingdom (UK) who used apps or websites to access healthcare facilities as of April 2024, by age. Statista. Statista Inc.. Accessed: June 27, 2025. https://www.statista.com/statistics/1549608/uk-internet-users-accessing-healthcare-online/
Ofcom. "Share of Internet Users in The United Kingdom (Uk) Who Used Apps or Websites to Access Healthcare Facilities as of April 2024, by Age." Statista, Statista Inc., 28 Nov 2024, https://www.statista.com/statistics/1549608/uk-internet-users-accessing-healthcare-online/
Ofcom, Share of internet users in the United Kingdom (UK) who used apps or websites to access healthcare facilities as of April 2024, by age Statista, https://www.statista.com/statistics/1549608/uk-internet-users-accessing-healthcare-online/ (last visited June 27, 2025)
Share of internet users in the United Kingdom (UK) who used apps or websites to access healthcare facilities as of April 2024, by age [Graph], Ofcom, November 28, 2024. [Online]. Available: https://www.statista.com/statistics/1549608/uk-internet-users-accessing-healthcare-online/